Refunds and Returns Policy for GamerShieldOptics.com
Effective Date: March 20, 2024
Thank you for shopping at GamerShieldOptics.com. We want you to be completely satisfied with your purchase, and we understand that sometimes returns are necessary. Please review our Refunds and Returns Policy below for details on how to initiate a return, the conditions for returns, and our refund process.
1. Returns Eligibility:
a. You may return any physical product purchased from GamerShieldOptics.com within [number] days of the purchase date for a refund or exchange, subject to the conditions outlined below.
b. To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as when you received it.
2. Initiation of Returns:
To initiate a return, please follow these steps:
a. Contact our customer support team at chapaminsara@gmail.com within [number] days of receiving your order to request a return authorization.
b. Provide your order number, the reason for the return, and any relevant details about the product.
c. Our customer support team will provide you with further instructions on how to return the product, including the return shipping address.
3. Return Shipping:
a. You are responsible for the cost of return shipping unless the return is due to our error or a defective product.
b. We recommend using a trackable shipping method to ensure that your return reaches us safely.
4. Refund Process:
a. Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund.
b. If approved, your refund will be processed to the original method of payment within [number] business days.
c. Refunds may take additional time to appear in your account depending on your payment provider’s policies.
5. Exchanges:
a. If you would like to exchange a product for a different size or color, please indicate your preference when contacting our customer support team.
b. Exchanges are subject to product availability. If the desired product is unavailable, a refund will be issued for the returned item.
6. Contact Information:
If you have any questions or concerns about our Refunds and Returns Policy, please contact our customer support team at chapaminsara@gmail.com or by mail at the following address:
GamerShieldOptics [Address] Sri Lanka
7. Exceptions:
a. Customized or personalized products may not be eligible for return unless they are defective or damaged.
b. Clearance or sale items may not be eligible for return unless they are defective or damaged.
8. Policy Updates:
We reserve the right to update or modify our Refunds and Returns Policy at any time without prior notice. Any changes will be effective immediately upon posting on the website.
By making a purchase on GamerShieldOptics.com, you agree to the terms of our Refunds and Returns Policy.
End of Refunds and Returns Policy
This policy aims to provide clear guidelines for returns and refunds, ensuring a fair and transparent process for both customers and the business. If you have any questions or concerns, please don’t hesitate to contact us.